Privacy & Security

Hibaji Privacy Policy — Your Data Is Completely Safe With Us

Here's a clear explanation of how hibaji collects, uses, and protects your personal data, payment information, and browsing activity.

Last Updated: January 1, 2026
Our Commitment to Data Security
Hibaji Privacy Shield
256-bit SSL Encryption
Your Data Is Never Sold to Third Parties
GDPR-Compliant Policy
Right to Erasure
Secure Payment Processing
Summary

Key Points of the Privacy Policy

Before diving into the details, here's a quick look at how hibaji handles your data

Data Collection

Only the data we actually need is collected — nothing excessive or irrelevant.

Data Security

All your data is protected with bank-grade encryption.

Your Rights

You have the full right to view, correct, and delete your data.

No Data Sales

Hibaji never sells your personal information to third parties.

Cookie Controls

Manage your cookie settings yourself. You can disable non-essential cookies at any time.

Data Retention Period

After membership ends, your data is deleted following the designated retention period. Some data may be kept as required by law.

Our Commitment: hibaji believes your personal data belongs to you. We only collect what is necessary to deliver our services, and we protect it with the highest level of security.

01

Introduction

This Privacy Policy hibaji (hibaji.ws) — one of Bangladesh's most trusted online gaming and Sports Betting platforms — and a clear, legally binding document governing data privacy between hibaji and its members.

By using the hibaji.ws website or mobile app, you agree to this Privacy Policy. Please read it carefully — if you object to any part of it, stop using hibaji and contact us.

This policy is written in plain language so anyone can understand it. We want you to know exactly what hibaji does with your data — no hidden agenda.

02

What Information We Collect

Hibaji collects the following types of information. The reason for collecting each is clearly stated:

Data Type Example Why We Collect It
Identity Information Name, date of birth, national ID Identity Verification & Age Confirmation
Contact Information Mobile number, email address Account Communication & OTP Verification
Payment Information BKash/Nagad number, transaction ID Deposit & Withdrawal Processing
Device Information IP address, device model, OS Security & Fraud Prevention
Gaming Information Betting history, gaming session duration Service Improvement & Responsible Gaming
Browsing Data Page visits, click patterns Improving Website Experience

Hibaji never stores your password, full bank card number, or other highly sensitive information. Payment data is processed directly through mobile banking gateways.

03

How We Collect Your Data

Hibaji collects information in the following ways:

  • Information Provided Directly by You — Information you provide directly via the registration form, verification document uploads, or conversations with our support team.
  • Automatic Collection — Through cookies, log files, and web beacons while you use the website or app.
  • Transaction Data — Automatically, at the time of deposit, withdrawal, or bonus claim.
  • Third-Party Verification — limited data from approved identity verification service providers.
04

How Your Data Is Used

Collected data is used by hibaji solely for the following purposes — and nothing beyond that:

  • Account Creation & Management — Login, profile updates, and security verification.
  • Payment Processing — Verification of deposits, withdrawals, and transactions.
  • Customer Support — Our support team's assistance in resolving issues.
  • Fraud Prevention — Detects unusual activity to protect your account.
  • Service Improvement — Analytics to further improve the user experience.
  • Sending Relevant Offers — receive bonus and promotion updates tailored to your preferences (you can opt out at any time).
  • Responsible Gaming — Monitoring gaming behavior to offer support when needed.
  • Legal Compliance — meeting regulatory compliance requirements.

Hibaji never sells or rents your personal information to third parties for advertising purposes.

05

Who We Share Your Data With

Hibaji may share certain information in limited and specific circumstances:

  • Payment Processors — Mobile banking services such as bKash, Nagad, and Rocket, to complete transactions. They may not use your data independently.
  • Identity Verification Service — Approved providers under the KYC process. Only limited data is shared, strictly for verification purposes.
  • Technology Partners — Cloud servers, analytics — governed by strict confidentiality agreements.
  • Legal Authorities — Upon a valid request from a court, tax authority, or law enforcement agency.

When sharing data with third parties, hibaji enters into strict Data Processing Agreements (DPA). These parties are not permitted to use your information for their own purposes.

06

Data Security Measures

Hibaji uses multiple layers of security to protect your data:

256-Bit SSL
All data transfers are protected with military-grade encryption.
Two-Factor Authentication (2FA)
OTP verification prevents unauthorized access to your account.
24/7 Security Monitoring
Servers and networks are monitored around the clock.
Encrypted Storage
All data stored in our database is kept in encrypted form.

Hibaji undergoes regular third-party penetration testing, and any security vulnerabilities identified are addressed promptly. That said, no online platform can guarantee 100% security — which is why keeping your own account secure is equally important.

To keep your account secure: use a strong password, never share it with anyone, and avoid clicking links in suspicious emails or messages.

07

Cookie Policy

Cookies are small text files stored on your browser by websites. hibaji uses the following types of cookies:

Cookie Type Purpose Duration Can It Be Disabled?
Essential Login Session, Security After Session Ends No (Required)
Performance Site Speed & Error Monitoring 1 Year Yes
Functionality Remembering Language & Preferences 1 Year Yes
Analytics User Behavior Analysis 2 Years Yes

You can manage cookies through your browser settings. However, disabling essential cookies may affect the proper functioning of the website.

Open Chrome → tap the three-dot menu on the right → Settings → Privacy and security → Cookies and other site data → set your cookie preferences from there.

Android Chrome: Menu → Settings → Site settings → Cookies. iOS Safari: Settings → Safari → Block All Cookies. Note: If you use the hibaji app, cookie settings do not apply — the app's privacy settings govern instead.
08

Data Retention Period

Hibaji does not retain your data any longer than necessary:

  • Account Information — For as long as your account remains active, and for 3 years after closure (as required by law).
  • Transaction Records — 5 years (as required by financial regulatory authorities).
  • Customer Support Conversations — 2 years.
  • Browsing Logs — 1 year.
  • Cookie Data — varies by cookie type (see table above).

In the event of a legal investigation or dispute, data may be retained beyond the above timeframes. You will be informed if this applies to you.

09

Your Data Rights

Hibaji gives you complete control over your data. You have the following rights:

👁️
Right to Access

To find out what data hibaji holds about you, submit a request to our support team. You will receive a response within 30 days.

✏️
Right to Rectification

Request corrections to any inaccurate or outdated information. You can also update it directly from your account profile.

🗑️
Right to Erasure

Upon account closure, your data will be deleted after the specified period. Certain data may be retained for legal compliance purposes.

Right to Object

Opt out of marketing messages or specific data uses at any time.

📦
Right to Data Portability

Request your data in a machine-readable format (CSV/JSON).

⏸️
Right to Restriction

You may request that data processing be restricted under certain circumstances.

To exercise this right support@hibaji.ws— email us or reach out via live chat. We typically respond within 30 days.

10

Protection of Minors' Data

Hibaji's services are fully For users aged 18 and above for. hibaji does not knowingly collect any information from individuals under the age of 18.

  • If a minor is found to have registered by mistake and this is verified, the account will be immediately closed and all associated data permanently deleted.
  • If a parent or guardian suspects their child is using hibaji, please contact support@hibaji.ws immediately.

Protecting minors is one of hibaji's highest priorities. We are firmly committed to the online safety of children and young people.

11

Privacy Policy Updates

Hibaji may update this Privacy Policy from time to time. For significant changes:

  • Members will be notified via email or app notification.
  • The update date at the top of this page will be revised accordingly.
  • Continued use of hibaji after any changes will be considered acceptance of the updated policy.

Keep hibaji app notifications turned on to stay updated on the latest policy changes.

12

Contact — Data Protection Inquiries

For any questions, complaints, or requests to exercise your rights regarding this Privacy Policy, please contact hibaji's Data Protection Team:

Email
support@hibaji.ws
Live Chat
Available 24/7
Response Time
Within 30 Days

hibaji's Privacy Promise in a Nutshell

Your Data Is Never Sold
Only Necessary Data Is Retained
Maximum Security Guaranteed
Your Rights Are Always Protected
Clear & Easy-to-Understand Language
24/7 Support
Data Protection Features

Why hibaji Is Trustworthy With Your Data

Data protection held to the same standard as a world-class gaming platform

GDPR-Compliant

Hibaji complies with the European GDPR standard — one of the strictest data protection frameworks in the world.

KYC Verification

Verifying member identity helps prevent fraud and money laundering, and keeps your account secure.

Secure Servers

Hibaji's data is stored in internationally certified, secure data centers. Regular backups and redundancy are maintained at all times.

Secure Payments

Payment information flows directly through the mBanking gateway. No card or payment data is ever stored on hibaji's servers.

Data Minimization Policy

Hibaji only collects the minimum data necessary to provide its services. No additional information is requested.

Opt-Out Option

Opt out of marketing messages or specific data use at any time. No questions asked.

Your Data Is Safe — Right Now Hibaji— Join Us

Play with peace of mind knowing our Privacy Policy keeps both your data and money fully secure at hibaji.

For players aged 18 and above. Please play responsibly. Read the Guidelines

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